Returns & Exchanges
At Footwear, we want you to walk with confidence, which is why we offer a 30-day window for hassle-free returns or exchanges on all unworn items in their original packaging. Whether the fit isn't right or you've changed your mind, we are committed to making your return process as seamless as possible.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Pack Your Shoes
Place the unworn footwear back into its original box and secure it inside a shipping mailer to prevent damage during transit.
Attach the Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your package, ensuring any old labels are covered.
Drop Off and Refund
Drop your package at any authorized carrier location; once we receive and inspect your items, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing